Rosander. <br/><br/>
Applications of quality control to the service industry / 
Rosander. 
 - 1st ed. 
 - [S.l.] :  CRC Press,  1985. 
 - 432 p. ;  29 cm. 
 - Quality and reliability. .
 - Quality and reliability. .
<br/><br/> Hardcover. 
<br/><br/><label>ISBN: </label>0824774663 9780824774660 
<br/><br/><label>Dewey Class. No.: </label>658.562