Betts, P. W. <br/><br/>
Supervisory management / 
P. W. Betts. 
 - 6th ed. 
 - [S.l.] :  Trans-Atlantic Publications,  1993. 
 - 560 p. ;  25 cm. 
<br/><br/> Paperback. 
<br/><br/> This comprehensive and authoritative text, previously entitled Supervisory Studies, has been designed as a practical guide to developing and improving supervisory skills in those who hold or who are training for supervisory positions at work. The text incorporates all recent innovations in management thinking, organisational culture, organisational restructuring, administrative and operations technologies and techniques, customer orientation, total quality concepts and current practices to achieve high performance in companies. 
<br/><br/><label>ISBN: </label>0273600575 9780273600572