Balanced scorecard step-by-step : maximizing performance and maintaining results /
Paul R. Niven.
- 1st ed.
- [S.l.] : Wiley, 2002.
- 334 p. ; 24 cm.
Hardcover.
Niven shares his extensive experience in developing Balanced Scorecards for Fortune 1000, public sector, and not-for-profit organizations. He provides insight on and practical solutions for developing performance objectives and measures that faithfully translate strategy.