TY - GEN AU - Niven,Paul R. TI - Balanced scorecard step-by-step: maximizing performance and maintaining results SN - 0471078727 U1 - 658.4013 PY - 2002/// CY - [S.l.] PB - Wiley N1 - Hardcover N2 - Niven shares his extensive experience in developing Balanced Scorecards for Fortune 1000, public sector, and not-for-profit organizations. He provides insight on and practical solutions for developing performance objectives and measures that faithfully translate strategy UR - http://www.amazon.com/exec/obidos/ASIN/0471078727/chopaconline-20 UR - http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0471078727 ER -