TY - GEN AU - Dalrymple,Douglas J. AU - Cron,William L. AU - Decarlo,Thomas E. TI - Sales management SN - 0471451711 U1 - 381 PY - 2004/// CY - [S.l.] PB - John Wiley and Sons (WIE) N1 - Hardcover N2 - This practical text contains case studies and role-playing activities which provide readers with the opportunity to solve realistic sales management problems. Emphasis is placed on relationship marketing, team development, diversity, total quality management and strategic planning UR - http://www.amazon.com/exec/obidos/ASIN/0471451711/chopaconline-20 UR - http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0471451711 ER -