TY  - GEN
AU  - Whiteley,Richard
AU  - Hessan,Diane
TI  - Customer-centered growth: five proven strategies for building competitive advantage 
SN  - 0201154935
U1  - 658.812 
PY  - 1997///
CY  - [S.l.]
PB  - Basic Books
N1  - Paperback
N2  - Explains how businesses can use a customer-oriented approach that can dramatically enhance profits and corporate success, offering five effective strategies, as well as fifteen assessment and planning tools, for enhancing a company's competitive abilities
UR  - http://www.amazon.com/exec/obidos/ASIN/0201154935/chopaconline-20
UR  - http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0201154935
ER  -