Alexander, James A. <br/><br/>
The knowledge-based organization :  four steps to increasing sales, profits, and market share / 
James A. Alexander. 
 - 1st ed. 
 - [S.l.] :  McGraw-Hill,  1994. 
 - 140 p. ;  24 cm. 
<br/><br/> Hardcover. 
<br/><br/> The Knowledge-Based Organization offers a blueprint for integrating sales and service capabilities to create a professional services organization. Any executive charged with the responsibility of generating new, higher-margin revenue will find key strategies for building products that improve profitability. This results-focused book gives readers the basics to begin: creating the professional services organization to compete in the next century; transitioning from existing sales and service model; handling common problems and apply real-world examples. 
<br/><br/><label>ISBN: </label>0786303530 9780786303533 
<br/><br/><label>Dewey Class. No.: </label>658.812