Cloke, Kenneth. <br/><br/>
Resolving conflicts at work :  a complete guide for everyone on the job / 
Kenneth Cloke. 
 - [S.l.] :  Jossey-Bass,  2001. 
 - 256 p. ;  23 cm. 
<br/><br/> Paperback. 
<br/><br/> Create a new sense of yourself in your organization, a new direction in your life, and a new understanding of your adversaries with this highly practical guide for resolving conflicts, miscommunications, and misunderstandings at work. Two veteran professionals show you how conflicts-and the process of resolving them-can offer extraordinary opportunities for personal growth, deeper and more satisfying relationships, and enhanced morale. 
<br/><br/><label>ISBN: </label>0787954810 9780787954819 
<br/><br/><label>Dewey Class. No.: </label>658