Effective business communications /
Herta A. Murphy.
- 4th ed.
- [S.l.] : McGraw-Hill Inc.,US, 1983.
- 725 p. ; 24 cm.
Hardcover.
This text now includes a prologue on the high-technology office of today and tomorrow, including international and intercultural examples. Over 400 business examples show how and how not to express ideas, and there are over 300 end-of-chapter exercises and problems, including detailed cases. There is a greatly enlarged chapter on global communications to show how international and intercultural communications affect business, and new boxed examples of written communication throughout the text. Coverage of new technology, employment-related communication topics, business reports, and oral communications has also been expanded.