TY - GEN AU - Aldag,Ramon AU - Kuzuhara,Loren W. TI - Mastering management skills: a manager's toolkit T2 - With infotrac� SN - 0324259190 (paperback) U1 - 658 PY - 2004/// CY - [S.l.] PB - South-Western College Pub N2 - With a skills-based approach, this text focuses on the social learning perspective, applying critical managerial tools and techniques. In each chapter, the learner is presented with a short discussion of relevant theory and concepts and then actively participates in the application of these concepts through experiential exercises, self-assessment tools, and case studies. Throughout the text are examples and interviews with practitioners, emphasizing to the learner the importance of the topic at hand UR - http://www.amazon.com/exec/obidos/ASIN/0324259190/chopaconline-20 ER -