TY - GEN AU - Guffey,Mary Ellen TI - Essentials of business communication SN - 0324013620 (paperback) U1 - 808.06665 PY - 2000/// CY - [S.l.] PB - South-Western College Pub N2 - This text-workbook is a streamlined, no-nonsense approach to business communication. It takes a three-in-one approach: (1) text, (2) practical workbook, and (3) self-teaching grammar/mechanics handbook. The chapters reinforce basic writing skills, then apply these skills to a variety of memos, letters, reports, and resumes. This new edition features increased coverage of contemporary business communication issues including Internet and e-mail communication, diversity, and ethics. Coverage of grammar and the writing process has also been increased, with a new chapter on oral presentations and speaking UR - http://www.amazon.com/exec/obidos/ASIN/0324013620/chopaconline-20 ER -