Forced ranking : making performance management work /
Dick Grote.
- [S.l.] : Harvard Business Press, 2005.
- 260 p. ; 24 cm.
Forced ranking assesses employee performance relative to peers rather than against predetermined goals. It’s a performance management tool thatâ€â€when used rightâ€â€has increased productivity, profitability, and shareholder value. Unfortunately, some firms have misunderstood what forced ranking is, or have implemented it poorlyâ€â€resulting in confusion and controversy. In this hands-on book, renowned performance management expert Dick Grote dispels common misperceptions about forced ranking and offers a clear-headed, convincing argument for why it should be a necessary part of any robust performance appraisal system. Based on extensive research, case studies, and consulting experience, the book provides a practical framework for developing a forced-ranking system that is fair, humane, and effective. From establishing appropriate guidelines to accurately categorizing employees, to managing A, B, and C talent differently, Grote shows how managers can use this tool to identify future leaders, give honest performance feedback, and grow the talent that matters most to the firm’s success. Transforming a controversial management practice into a practical and powerful leadership-development tool, Forced Ranking will help organizations and their employees reach new heights of performance