TY  - GEN
AU  - Nelson
TI  - Tqm& iso9000 for architects
SN  - 007114546X (paperback)
PY  - 1996///
CY  - [S.l.]
PB  - McGraw-Hill Education
UR  - http://www.amazon.com/exec/obidos/ASIN/007114546X/chopaconline-20
ER  -