TY - GEN AU - Albrecht,Steve TI - Crisis mangement for corporate self-defense: how to protect your organization in a crisis ... how to stop a crisis before it starts SN - 0814402658 (hardcover) U1 - 658.4 PY - 1996/// CY - [S.l.] PB - AMACOM N2 - Disaster comes in all shapes and sizes. For companies it can be anything from a tainted product to a sexual harassment lawsuit to the unexpected death of a CEO to a literal earthquake. This engrossing book explains how to manage a crisis, rather than become its victim. Filled with detailed and fascinating stories of real-life organizational traumas, the book demonstrates how to handle any kind of crisis with minimal damage--and how to avoid problems in the first place UR - http://www.amazon.com/exec/obidos/ASIN/0814402658/chopaconline-20 ER -