TY  - GEN
AU  - Bateman,Thomas
AU  - Zeithami,Carl P.
AU  - Snell,Scott
AU  - Snell,Scott
TI  - Management: building competitive advantage 
SN  - 0071154442 (paperback)
PY  - 1998///
CY  - [S.l.]
PB  - McGraw-Hill Education (ISE Editions)
N1  - Import
UR  - http://www.amazon.com/exec/obidos/ASIN/0071154442/chopaconline-20
ER  -