Woods, John A.

Qualitrends : 7 quality secrets that will change your life / John A. Woods, James W. Cortada. - [S.l.] : McGraw-Hill Companies, 1996. - 100 p. ; 20 cm.

A synopsis of the major trends in the world of quality management, this book includes coverage of teamwork, process improvement, global competition and the virtual office. Each topic is accompanied by a "quality readiness checklist". A "quality thumbnail library" lists the field's best resources.

0070242488 (paperback) 9780070242487 (paperback)

658.562