Qualitrends : 7 quality secrets that will change your life /
John A. Woods, James W. Cortada.
- [S.l.] : McGraw-Hill Companies, 1996.
- 100 p. ; 20 cm.
A synopsis of the major trends in the world of quality management, this book includes coverage of teamwork, process improvement, global competition and the virtual office. Each topic is accompanied by a "quality readiness checklist". A "quality thumbnail library" lists the field's best resources.