TY  - GEN
AU  - Woods,John A.
AU  - Cortada,James W.
TI  - Qualitrends: 7 quality secrets that will change your life 
SN  - 0070242488 (paperback)
U1  - 658.562 
PY  - 1996///
CY  - [S.l.]
PB  - McGraw-Hill Companies
N2  - A synopsis of the major trends in the world of quality management, this book includes coverage of teamwork, process improvement, global competition and the virtual office. Each topic is accompanied by a "quality readiness checklist". A "quality thumbnail library" lists the field's best resources
UR  - http://www.amazon.com/exec/obidos/ASIN/0070242488/chopaconline-20
ER  -