Watson, Gregory H. <br/><br/>
Benchmarking workbook :  adapting the best practices for performance improvement / 
Gregory H. Watson. 
 - 1st ed. 
 - [S.l.] :  Productivity Press,  1992. 
 - 176 p. ;  29 cm. 
<br/><br/> Managers today need benchmarking to anticipate trends and maintain competitive advantage. This practical workbook shows you how to do your own benchmarking study. Watson's discussion includes a case study that takes you through each step of the benchmarking process, raises thought-provoking questions, and provides examples of how to use forms for a benchmarking study. 
<br/><br/><label>ISBN: </label>1563270331 (textbook binding) 9781563270338 (textbook binding) 
<br/><br/><label>Dewey Class. No.: </label>658.4