Taylor, Lynda King. <br/><br/>
Quality :  total customer service / 
Lynda King Taylor. 
 - New Ed ed. 
 - [S.l.] :  Random House Business Books,  1993. 
 - 290 p. ;  24 cm. 
 - " sunday times " business skills. .
 - " sunday times " business skills. .
<br/><br/> Import. 
<br/><br/><label>ISBN: </label>0712656677 (paperback) 9780712656672 (paperback)