Total quality essentials /
Sarv Soin, Sarv Singh Soin.
- 2nd ed.
- [S.l.] : McGraw-Hill Professional, 1998.
- 362 p. ; 24 cm.
A revision of a popular guide to the key points of total quality control explained clearly and concisely for busy engineers and managers. It not only describes the significant elements of TQC, but also presents step-by-step instructions for starting, managing, and maintaining a TQC program. For those already using TQC, the book tells how to analyze a company's current capabilities--and improve them. The focus of this edition will be on the utilization of tools, techniques, and ideas for total quality creation--making the future happen, creating dependable processes and products, and maximizing efficiency.