TY  - GEN
TI  - The quality improvement handbook ; team guide to tools and techniques
SN  - 8175140178 (unknown binding)
PY  - 1997///
CY  - [S.l.]
PB  - Vanity Books International
UR  - http://www.amazon.com/exec/obidos/ASIN/8175140178/chopaconline-20
ER  -