Ecommerce : formulation of strategy /
Robert Plant.
- [S.l.] : Prentice Hall, 2000.
- 368 p. ; 23 cm.
(Financial Times Prentice Hall) Helps executives understand their e-commerce objectives and define metrics and processes that help every team member stay on track. Drawing on research at more than 40 top e-commerce organizations, this text helps optimize brand, technology, service, market, and development. Softcover. DLC: Electronic commerce--Case studies.