TY - GEN AU - Plant,Robert TI - Ecommerce: formulation of strategy SN - 0130198447 (paperback) U1 - 658.4012 PY - 2000/// CY - [S.l.] PB - Prentice Hall N2 - (Financial Times Prentice Hall) Helps executives understand their e-commerce objectives and define metrics and processes that help every team member stay on track. Drawing on research at more than 40 top e-commerce organizations, this text helps optimize brand, technology, service, market, and development. Softcover. DLC: Electronic commerce--Case studies UR - http://www.amazon.com/exec/obidos/ASIN/0130198447/chopaconline-20 ER -