TY  - GEN
AU  - Shipside,Steve
TI  - Effective Communications: Transform the way you live and work
SN  - 9781405317535
SN  - 978140531
U1  - 651.7 
PY  - 2007///
CY  - New York
PB  - Dorling kindersley.
N1  - Paper cover
ER  -