Heaphy,Maureen S. <br/><br/>
The Malcolm Baldrige National Quality Award.  A Yardstick for Quality Growth. 
Maureen S.Heaphy. 
 - New York  Addison-Wesley Publishing Company.  1995. 
 - 440p. 
<br/><br/> Paper cover 
<br/><br/><label>ISBN: </label>020163368X 
<br/><br/><label>Dewey Class. No.: </label>658.5'62'07973