Dale H. Besterfield Total Quality Management John A. Buckland ... [et al.]. - Carrollton, Tex. : Chantico Pub. Co., [1990] - iii, 596 p. : ill. ; 28 cm. - Total Quality Management no. C-5-0 0889-9885 ; . Includes bibliographical references (p. 47-50). ISBN: 9789332534452: $35.00 Subjects--Personal Names: Dale H. Besterfield Subjects--Topical Terms: Total quality management. LC Class. No.: HD62.15 / .T679 1990 Dewey Class. No.: 658.562 BES 2015