Interpersonal skills for portfolio, program, and project managers /
Ginger Levin.
- Vienna, VA : Management Concepts, c2010.
- xix, 286 p. : ill. ; 26 cm.
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Includes bibliographical references (p. [273]-280) and index.
Introduction -- Leadership -- Team-building strategies -- The art of motivation -- Interpersonal communication tools -- Building and managing relationships with stakeholders -- Decision-making -- Managing stress -- Resolving conflict and managing agreement -- Critical incidents : coping with traumatic events -- Future issues, career management, and thoughts on interpersonal issues -- References and recommended resources -- Index.