TY - BOOK AU - Levin,Ginger TI - Interpersonal skills for portfolio, program, and project managers SN - 9781567262889 (pbk.) AV - HD69.P75 L4834 2010 U1 - 658.4094 22 PY - 2010/// CY - Vienna, VA PB - Management Concepts KW - Project management KW - Personnel management KW - Interpersonal relations KW - Interpersonal communication N1 - 0; Includes bibliographical references (p. [273]-280) and index; Introduction -- Leadership -- Team-building strategies -- The art of motivation -- Interpersonal communication tools -- Building and managing relationships with stakeholders -- Decision-making -- Managing stress -- Resolving conflict and managing agreement -- Critical incidents : coping with traumatic events -- Future issues, career management, and thoughts on interpersonal issues -- References and recommended resources -- Index ER -