TY  - BOOK
AU  - Brock,Susan L.
TI  - Better business writing: techniques for improving correspondence 
T2  - A fifty-Minute series book
SN  - 9788176495196
AV  - HF5718.3 .B76 2003
U1  - 808.06665 
PY  - 2003///
CY  - Menlo Park, CA
PB  - Crisp Publications
KW  - Business writing
N1  - Includes bibliographical references (p. 94)
ER  -