7 measures of success :  what remarkable associations do that others don't / 
 Seven measures of success 
ASAE & The Center for Association Leadership. 
 - Washington, DC :  American Society of Association Executives,  2006. 
 - xxii, 138 p. :  ill. ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/>A study of differences -- Setting the stage -- Commitment to purpose -- Measure 1: a customer service culture -- Measure 2: alignment of products and services with mission -- Commitment to analysis and feedback -- Measure 3: data-driven strategies -- Measure 4: dialogue and engagement -- Measure 5: CEO as a broker of ideas -- Commitment to action -- Measure 6: organizational adaptability -- Measure 7: alliance building -- Old saws and fresh cuts -- Appendix A: vital statistics -- Appendix B: financial ratio comparisons -- Appendix C: research timeline and tools -- Appendix D: frequently asked questions -- Appendix E: how to measure the measures -- Appendix F: participating organizations -- Appendix G: donor acknowledgments. 
<br/><br/><label>ISBN: </label>9780880342728 0880342722 
<br/><br/><label>LCCN: </label>2006022611 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness.<br/>Associations, institutions, etc.--Management.<br/>Executive ability.
<br/><br/><label>LC Class. No.: </label>HD58.9  / .A212 2006 
<br/><br/><label>Dewey Class. No.: </label>658.401  / CEN