TY - BOOK ED - Center for Association Leadership. TI - 7 measures of success: what remarkable associations do that others don't SN - 9780880342728 AV - HD58.9 .A212 2006 U1 - 658.401 PY - 2006/// CY - Washington, DC PB - American Society of Association Executives KW - Organizational effectiveness KW - Associations, institutions, etc KW - Management KW - Executive ability N1 - Includes index; A study of differences -- Setting the stage -- Commitment to purpose -- Measure 1: a customer service culture -- Measure 2: alignment of products and services with mission -- Commitment to analysis and feedback -- Measure 3: data-driven strategies -- Measure 4: dialogue and engagement -- Measure 5: CEO as a broker of ideas -- Commitment to action -- Measure 6: organizational adaptability -- Measure 7: alliance building -- Old saws and fresh cuts -- Appendix A: vital statistics -- Appendix B: financial ratio comparisons -- Appendix C: research timeline and tools -- Appendix D: frequently asked questions -- Appendix E: how to measure the measures -- Appendix F: participating organizations -- Appendix G: donor acknowledgments UR - http://www.loc.gov/catdir/toc/ecip0617/2006022611.html ER -