TY  - BOOK
AU  - Abbas, Muhammad Ali
AU  - Muhammad Kamran Khalid
TI  - Measuring the impact of CRM in Pakistani Airline Industry 
U1  - 658 
PY  - 2014///
CY  - Islambad
PB  - NBS - NUST
KW  - MBA Thesis
N1  - Hard cover
ER  -