Javed, Anum <br/><br/>
Customer Relationship Management and its Impact on Customer Retention :   A Case Study on a Leading Telecom Operator in Pakistan  
Anum Javed. 
 - Islamabad:   MBA - NUST,  2012. 
 - vii, 59 p. : ill. ;  30cm. 
<br/><br/> Hardcover. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MBA Thesis
<br/><br/><label>Dewey Class. No.: </label>658