TY  - BOOK
AU  - Javed, Anum
AU  - Asad Amjad.
TI  - Customer Relationship Management and its Impact on Customer Retention : : A Case Study on a Leading Telecom Operator in Pakistan 
U1  - 658 
PY  - 2012///
CY  - Islamabad: 
PB  - MBA - NUST
KW  - MBA Thesis
N1  - Hardcover
ER  -