TY  - BOOK
AU  - Ghufran, Muhammad
AU  - Muhammad Kamran Khalid.
TI  - Customer Satisfaction & Quality Function Deployment in Banking Sector Of Pakistan 
U1  - 658 
PY  - 2014///
CY  - Islamabad
PB  - NBS - NUST
KW  - MBA Thesis
N1  - Hardcover
ER  -