TY  - BOOK
AU  - Khan, Haroon Rafiq
AU  - Mr. Abid R. Khawaja.
TI  - Quantified Training Programs in Call Centers 
U1  - 658.4 
PY  - 2013///
CY  - Islamabad
PB  - NBS - NUST
KW  - EMBA Thesis
ER  -