TY - BOOK AU - Ward,Maryanne ED - National Cooperative Highway Research Program. ED - National Research Council (U.S.). TI - Preserving and using institutional memory through knowledge management practices T2 - NCHRP synthesis, SN - 0309097800 (pbk.) AV - HD30.2 .P74 2007 U1 - 658.4038 22 PY - 2007/// CY - Washington, D.C. PB - Transportation Research Board, National Research Council KW - Knowledge management KW - Information technology N1 - "A synthesis of highway practice." UR - http://www.loc.gov/catdir/toc/fy0710/2006940145.html UR - http://onlinepubs.trb.org/onlinepubs/nchrp/nchrp_syn_365.pdf ER -