TY  - BOOK
AU  - Butt, Adnan Ayubi
AU  - Dr. Nawar Khan
TI  - Identification and Analysis of key Determinants (Factors) Causing Customer Churn (Turn Over) among PTCL'S Domestic Customers and Develop Measures as a Framework for their Retention
U1  - 620.005 
PY  - 2012///
CY  - Islamabad
PB  - CEME - NUST
KW  - Engineering Management-MS-Thesis
ER  -