Lewry, Sue Abbott, Peter <br/><br/>
Iso 9001:2000, procedures,social skills,yield and management 

 - OXFORD  BUTTERWORTH  2001 
 - 211P 
<br/><br/><label>ISBN: </label>0-7506-4230-0 
<br/><br/><label>Subjects--Topical Terms: </label><br/>FRONT OFFICE MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.562 TRI