Bank , John <br/><br/>
The essence of total quality management 

 - NEW DELHI  PRENTICE HALL OF INDIA  1992 
 - XVIII,203P 
<br/><br/><label>ISBN: </label>81-203-0903-0 
<br/><br/><label>Subjects--Topical Terms: </label><br/>TOTAL QUALITY MANAGEMENT.TQM
<br/><br/><label>Dewey Class. No.: </label>658.562 BAN