TY  - BOOK
AU  - Seppanen, Marvin S , Kumar, Sameer , Chandra, Charu
TI  - Process analysis and improvement , tools and techniques
SN  - 0-07-285712-9
U1  - 658.4063 SEP 
PY  - 2005///
CY  - NEW YORK
PB  - MCGRAW HILL
KW  - REENGINEERING MANAGEMEN
ER  -