TY  - BOOK
AU  - Shafer, Scott M, Shafer, S.M, Meredith, J.R
TI  - Operations management, a process approach with spreadsheets
SN  - 0-471-16545-X
U1  - 658.4034 SHA 
PY  - 1998///
CY  - NEW YORK
PB  - JOHN WILEY & SONS
KW  - OPERATIONS MANAGEMENT
ER  -