Massaro, G.A , Bayless, D.L , Roche, N.K , Scholtes, Peter R <br/><br/>
The team handbook for quality 

 -  JOINER  1994 
 - V.P 
<br/><br/><label>ISBN: </label>0-9622264-9-1 
<br/><br/><label>Dewey Class. No.: </label>658.562 SOH'T