TY - BOOK AU - Maryam Izhar AU - Advisor Dr. Faheem Qaisar Jamal TI - TH-SOF-1550-Analysis of factors Affecting Customer Relationship Management (CRM) in Sui Northern Gas Pipelines Limited (SNGPL) After Incorporation of Customer Care &Billing (CC&B) Software U1 - 200 THE PY - 2018/// CY - ISLAMABAD PB - NUST COLLEGE OF EME KW - MS-EM-9 MSTHESIS ER -