Ross, J.E <br/><br/>
Encyclopedia of Total Quality Management: Total Quality Management; Text,Cases and Readings 

 - NEWN DELHI:  ST.LUCIE Press,  1998 
 - Vol-1 
<br/><br/> HB 
<br/><br/><label>ISBN: </label>81-7514-012-7 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality Management; Text,Cases and Readings
<br/><br/><label>Dewey Class. No.: </label>658.562 ENC