Petrick, J.A <br/><br/>
Encyclopedia of Total Quality Management: Total Quality in Managing Human Resources 

 - NEW DELHI,  St.Lucie  Press:  1998 
 - VOL-2 
<br/><br/><label>ISBN: </label>81-7514-013-5 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality in Managing Human Resources
<br/><br/><label>Dewey Class. No.: </label>658.562 ENC