TY  - BOOK
AU  - Lindsay, W.M 
ED  - 
TI  - Encyclopedia of Total Quality Management: Total Quality and Organization Development
SN  - 81-7514-027-5
U1  - 658.562 ENC 
PY  - 1998///
CY  - NEW DELHI
PB  - ST.LUCIE Press
KW  - Total Quality and Organization Development
ER  -