TY  - BOOK
AU  - Voehl, F Rebuck, D.K Woodall, J
TI  - Encyclopedia of total quality management total quality in information systems and technology
SN  - 81-7541-029-1
U1  - 658.562  ENC'Y 
PY  - 1998///
CY  - NEW DELHI
PB  - ST.LUCIE
KW  - TOTAL QUALITY MANAGEMENT
ER  -