Beckford, John, 1958-
Quality : a critical introduction /
John Beckford.
- Fourth edition.
- xvi, 303 pages ; 26 cm
Includes bibliographical references (pages 293-297) and index.
paperback
9781138186125 9781138186125 (pbk.)
2016026540
Total quality management--Case studies.
Service industries--Management--Case studies.
Manufacturing industries--Management--Case studies.
HD62.15 / .B433 2017
658.562