TY  - BOOK
AU  - Nichols,Michael P.
TI  - The lost art of listening 
SN  - 0898622670 (alk. paper)
U1  - 153.68 
PY  - 1995///
CY  - New York
PB  - Guilford Press
KW  - Listening
KW  - Interpersonal relations
KW  - Interpersonal communication
ER  -